Automate customer conversations across chat and calls to cut workload, boost response speed, and capture more leads with intelligent AI-powered support systems.
AI ChatbotAI Agent DevelopmentCustomer SupportLead QualificationAutomation
AI Chatbot & Voicebot
Challenge
Client needed to automate customer conversations across multiple channels while maintaining high service quality and reducing support costs without missing potential leads.
Solution
- •Built AI chatbot that answers FAQs 24/7 and escalates complex cases
- •Developed AI voicebot for handling calls and qualifying leads
- •Created automated appointment booking system
- •Implemented comprehensive interaction logging for full visibility
- •Integrated with existing CRM and support systems
Impact
- •Significantly lower support costs
- •Eliminated missed calls and improved response speed
- •More qualified leads through automated qualification
- •Pays for itself within weeks through saved hours
- •Higher conversion rates and improved customer satisfaction
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